Ibragimova Л. А. Key Aspects Influencing the Service Quality and Competitiveness of Retail Enterprise. Vestnik IzhGTU imeni M.T. Kalashnikova, [S. l.], n. 1, p. 82–83, 2013. Disponível em: https://izdat.istu.ru/index.php/vestnik/article/view/1977. Acesso em: 3 jul. 2024.