MEASURING LABOR PRODUCTIVITY IN TERMS OF EMPLOYEE PERFORMANCE AND ORGANIZATIONAL PERFORMANCE FOR HUMAN RESOURCE DEVELOPMENT
DOI:
https://doi.org/10.22213/2618-9763-2024-4-64-71Keywords:
organizational performance, employee performance, human resource development, measurement, labor productivityAbstract
The article examines the problem of indicating labor productivity in the economic transition from stable, large-scale production to a dynamic, innovation-driven economy. The idea is substantiated that modern economic conditions require organizations and employees to adopt an entrepreneurial orientation to effectively address challenges, enhance adaptability, and ensure competitiveness. The need to revise traditional approaches to measuring labor productivity is emphasized, as they fail to reflect the key characteristics of the new economic reality, including changing demands for professional and organizational performance metrics. The article is dedicated to a comprehensive study of labor productivity measurement methods within organizations that meet the requirements of an innovation-driven economy. The research methodology involves an integrative review of theoretical and empirical studies, an analysis of existing approaches, and their application to develop a dual-level model for measuring labor productivity. Particular attention is paid to indicators such as employee proficiency, adaptability, and proactivity, evaluated at individual, group, and organizational levels, as well as internal and external organizational performance metrics. The comparison of traditional and modern approaches is provided, highlighting their advantages and limitations and demonstrating their relevance in the context of the innovation-driven economy.The article addresses the shortcomings of traditional approaches and the necessity of their adaptation. As a result, an innovative measurement system is proposed that reflects the characteristics of the new economy, enhances organizational efficiency, and serves as a reliable analytical tool. The scientific novelty lies in the creation of a model that enables researchers and practitioners to better understand the relationship between entrepreneurial orientation, labor productivity, and human resource development.References
De Lurdes Calisto M., Sarkar S.Intrapreneurial behavior and in-role job performance across organizational ecosystems in tourism and hospitality. Journal of Tourism Research, 2023, vol. 25, no. 2, pp. 236-248. (in Engl.). DOI: 10.1002/jtr.2563
Qiu L., Hu D., Wang Y. How do firms achieve sustainability through green innovation under external pressures of environmental regulation and market turbulence? Business Strategy and the Environment. Wiley Online Library, 2020, vol. 29, no. 6, pp. 2695-2714. (in Engl.).
Xu J. et al. Energy crisis, firm profitability, and productivity: An emerging economy perspective. Energy Strategy Reviews, 2022, vol. 41, p. 100849. (in Engl.). DOI: 10.1016/j.esr.2022.100849
Proença M., Martins T.S. The role of absorptive capacity in the use of digital marketing analytics for effective marketing decisions. J Market Anal, 2024. vol. 12, no. 3,pp. 687-700. (in Engl.). DOI: 10.1057/s41270-023-00224-8
Alshurideh M.T. et al. Factors affecting employee social relations and happiness: SM-PLUS approach // Journal of Open Innovation: Technology, Market, and Complexity, 2023, vol. 9, no. 2, pp. 100033. (in Engl.). DOI: 10.1016/j.joitmc.2023.100033
Dlamini N.P., Suknunan S., Bhana A. Influence of employee-manager relationship on employee performance and productivity. Problems and Perspectives in Management, 2022, vol. 20, issue 3. (in Engl.).
Otto A.S., Szymanski D.M., Varadarajan R. Customer satisfaction and firm performance: insights from over a quarter century of empirical research. J. of the Acad. Mark. Sci., 2020, vol. 48, no. 3, pp. 543-564. (in Engl.). DOI: 10.1007/s11747-019-00657-7
Abbas J. Impact of total quality management on corporate green performance through the mediating role of corporate social responsibility. Journal of Cleaner Production, 2020, vol. 242, pp. 118458. (in Engl.). DOI: 10.1016/j.jclepro.2019.118458
Huang C.-C., Huang S.-M. External and internal capabilities and organizational performance: Does intellectual capital matter? Asia Pacific Management Review, 2020, vol. 25, no. 2, pp. 111-120. (in Engl.). DOI: 10.1016/j.apmrv.2019.12.001
Leitão J., Pereira D., Gonçalves Â. Quality of Work Life and Organizational Performance: Workers’ Feelings of Contributing, or Not, to the Organization’s Productivity. IJERPH. 2019. vol. 16, no. 20, pp. 3803. (in Engl.). DOI: 10.3390/ijerph16203803
Xu F. et al. The antecedents of employees’ proactive information security behaviour: The perspective of proactive motivation. Information Systems Journal, 2024, vol. 34, no. 4, pp. 1144-1174. (in Engl.). DOI: 10.1111/isj.12488
Kaltiainen J., Hakanen J. Fostering task and adaptive performance through employee well-being: The role of servant leadership. BRQ Business Research Quarterly, 2022, vol. 25, no. 1, pp. 28-43. (in Engl.). DOI: 10.1177/2340944420981599
Yadav A., Dhar R.L. Effect of Job Crafting on Hotel Frontline Employees’ Work Role Performance: The Role of Work Engagement and Leader-Member Exchange.International Journal of Hospitality & Tourism Administration, 2024, vol. 25, no. 2, pp. 359-381. (in Engl.). DOI: 10.1080/15256480.2022.2114972
Xu F. et al. The antecedents of employees’ proactive information security behaviour: The perspective of proactive motivation. Information Systems Journal, 2024, vol. 34, no. 4, pp. 1144-1174. (in Engl.). DOI: 10.1111/isj.12488
Kaltiainen J., Hakanen J. Fostering task and adaptive performance through employee well-being: The role of servant leadership. BRQ Business Research Quarterly, 2022, vol. 25, no. 1, pp. 28-43. (in Engl.). DOI: 10.1177/2340944420981599
Zhu Y. et al. Mathematics Anxiety and Problem-Solving Proficiency Among High School Students: Unraveling the Complex Interplay in the Knowledge Economy. J Knowl Econ, 2024. (in Engl.). DOI: 10.1007/s13132-023-01688-w.
Yadav A., Dhar R.L. Effect of Job Crafting on Hotel Frontline Employees’ Work Role Performance: The Role of Work Engagement and Leader-Member Exchange.International Journal of Hospitality & Tourism Administration, 2024, vol. 25, no. 2, pp. 359-381. (in Engl.). DOI: 10.1080/15256480.2022.2114972
Martin S., Klimoski R., Henderson A. Improving internal service: identifying the roles of employee proficiency, adaptivity and proactivity. JOEPP, 2022, vol. 9, no. 1, pp. 50-67. (in Engl.). DOI: 10.1108/JOEPP-09-2020-0178
Holbeche L. Aligning human resources and business strategy. Routledge, 2022. (in Engl.).
Aliahmadi S. Does CEO power moderate the link between labor productivity and financial performance: agency theory or stewardship theory AJAR, 2024, vol. 9, no. 1, pp. 47-56. (in Engl.). DOI: 10.1108/AJAR-04-2022-0111
Gede D.U., Huluka A.T. Effects of employee engagement on organizational performance: case of public universities in Ethiopia. Futur Bus J, 2024, vol. 10, no 1, pp. 32. (in Engl.). DOI: 10.1186/s43093-024-00315-7
Nyathi M., Kekwaletswe R. Electronic human resource management (e-HRM) configuration for organizational success: inclusion of employee outcomes as contextual variables. JOEPP, 2024, vol. 11, no. 1, pp. 196-212. (in Engl.). DOI: 10.1108/JOEPP-08-2022-0237
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Вэньцзюнь Цзо
This work is licensed under a Creative Commons Attribution 4.0 International License.